Q. Please tell us about yourself. What brought you to your current position?
I have over 25 years of experience in enterprise software platforms and cloud architectures with a focus on digital transformation for quality, safety, and compliance. My journey began with developing innovative solutions that simplify complex regulatory and quality management challenges. I worked extensively on building quality management solutions for various industries.
Recognizing the limitations of traditional compliance software, I led the development of Cloudtheapp, the world’s first AI-powered configurable compliance platform. My goal has always been to leverage advanced technology to empower organizations, especially laboratories and life sciences companies—to achieve seamless compliance and operational excellence.
Q. What is your favorite part of the work you’ve done in this field?
What excites me most is seeing how AI and extreme configurability can revolutionize compliance and quality management. Traditionally, compliance software has been rigid and difficult to adapt, forcing organizations to conform to the software rather than the other way around. I’m passionate about changing that paradigm by providing solutions that are truly flexible and user-friendly.
Helping laboratories and life sciences organizations streamline their operations, reduce compliance burdens, and gain real-time insights through AI-driven automation is incredibly rewarding. Seeing businesses transform their workflows, save time, and enhance quality standards motivates me every day.
Q. What is your talk about?
My presentation focuses on how laboratories can leverage AI-powered digital solutions to enhance quality management, ensure compliance, and improve efficiency. Cloudtheapp’s platform enables laboratories to seamlessly transition from manual, fragmented processes to a fully integrated digital system—no coding required. With over 45 ready-made applications, labs can achieve compliance with ISO 17025, ISO 9001, and FDA regulations while optimizing their QA/QC workflows.
Key points I will discuss include:
- How AI enables extreme configurability, allowing labs to tailor compliance processes effortlessly.
- The role of automation in reducing manual workload and improving audit readiness.
- How real-time analytics provide valuable insights into better decision-making.
- Practical strategies for laboratories to modernize their operations and stay ahead of regulatory requirements.
The session will provide actionable takeaways for laboratories looking to enhance their quality and compliance management without the typical challenges of rigid software.
Q. Why do you think it’s important to discuss this topic with our audience?
Laboratories operate in highly regulated environments where compliance with ISO 17025, ISO 9001, and FDA standards is essential. However, many labs still rely on manual processes or outdated systems, making compliance cumbersome and inefficient. This presentation is crucial because it highlights how digital transformation—specifically through AI-powered extreme configurability—can streamline compliance efforts, improve operational efficiency, and reduce risks.
With increasing regulatory scrutiny and the growing complexity of lab operations, now is the time for laboratories to adopt innovative solutions that not only ensure compliance but also enhance productivity. Industries, such as life sciences, pharmaceuticals, healthcare, and manufacturing, benefit the most, as they face stringent quality requirements. By discussing this topic, we aim to equip lab professionals with the knowledge and tools to modernize their compliance strategies and drive long-term success.
Wael Zebdeh is a pioneer in digital transformation for quality, safety, and compliance with over 25 years of expertise in life sciences and laboratory management. He has led the development of the world’s first AI-powered configurable compliance platform, enabling organizations to seamlessly achieve compliance with standards such as ISO 17025, ISO 9001, and FDA requirements. By leveraging AI-driven extreme configurability, Wael empowers laboratories and businesses to optimize QA/QC workflows, enhance safety, improve audit readiness, and streamline operations to meet evolving industry demands.
Register today for free to attend Wael’s and other insightful webinars at the 2025 Laboratory Quality and Compliance Week!
