Q. Please tell us about yourself. What brought you to your current position?
I’ve spent several years working with laboratories, and one thing became clear—most of them aren’t great with SOPs and training. I saw a lack of accountability and organization over and over again and thought, “This has to be easier.” Obsessed to fix it, I built frameworks, tools, and strategies to help labs create clear, simple SOPs and training programs that actually work. Now, I help labs cut the chaos, save time, and stop putting out the same fires daily.
Q. What is your favorite part of the work you’ve done in this field?
Watching labs go from “everything’s on fire” to “this runs itself”—when a lab manager realizes they don’t have to monitor every little process and a team no longer repeats mistakes because they finally have functional SOPs—never gets old. It’s not just about documentation, it’s about making life easier for people who have more important things to do than dig through outdated SOPs or redo work that should’ve been right the first time. So, seeing the lightbulb go off is the best part.
Q. What is your talk about?
My talk breaks down a simple, practicable system called the 3C’s Framework (clarity, consistency, collaboration) that helps labs create functional SOPs. I show real-world examples, common mistakes, and tools that make the whole process easier. Attendees will leave knowing how to clean up the SOPs and make training foolproof.
Q. Why do you think it’s important to discuss this topic with our audience?
Because bad SOPs waste time and cost money—lots of it! Laboratories run on tight margins and inefficiencies add up fast. One sloppy process can cost thousands in wasted labor, failed audits, and mistakes. Whether you work in pharma, biotech, cannabis industry, food safety, or research, processes and workflows matter. And this webinar is all about fixing those processes using the right approach.
Michael “Mike” Gaumer has always been drawn to solving complex problems. Upon learning about the challenges labs face—disorganized SOPs, missed training, and compliance hurdles—he knew there was an opportunity to simplify operations. Through his experience building solutions for labs, Michael has learned how critical efficient workflows are to maintaining quality and compliance. He focuses on tackling the everyday tasks that often cause the most stress for lab teams, helping them spend more time on what matters—the science.
Register today for free to attend Michael’s and other insightful webinars at the 2025 Laboratory Quality and Compliance Week!
