Miele Professional Unveils Advanced Technology Training Center in Princeton, New Jersey

New Facility Enhances Customer and Partner Training with State-of-the-Art Tools and Resources for Superior Service and Product Excellence

by | Jun 19, 2024

PRINCETON, NJ – June 18, 2024Miele Professional, a global leader in high-end commercial-grade appliances, proudly announces the grand opening of its cutting-edge technology training center at its Princeton, New Jersey headquarters. This state-of-the-art facility epitomizes Miele’s unwavering commitment to excellence in service and sales through comprehensive training and development for both customers and partners.

Empowering Learning and Development

Miele executives cutting a ribbon at the opening of a new center
Ribbon cutting ceremony at Miele’s new Advanced Technology Training Center in Princeton New Jersey | Credit: Miele

“We are thrilled to open our new training facility, which offers a comprehensive environment to fully experience our products,” said Scott Lombardi, U.S. Country Director of Miele Professional. “The state-of-the-art center enhances learning through advanced tools and resources that allow for effective troubleshooting and additional support, exemplifying our ongoing commitment to maintaining the highest service standards and product excellence.”

The fully operational center features running water and electricity for hands-on demonstrations, specialized areas for laboratory, dental, laundry, and dish units, and conference room space for technical support group meetings. This immersive environment enables customers and partners to gain a deep understanding of Miele products, fostering a culture of continuous improvement and innovation.

Miele’s Four Pillars of Excellence

  1. Customers: The training center provides a hands-on, immersive learning environment, allowing customers and partners to experience the full range of Miele products and understand their capabilities thoroughly.
  2. Employees: Miele is investing in its workforce by equipping trainers and technicians with advanced tools and resources for effective troubleshooting and virtual support, ensuring top-tier service and support.
  3. Sustainability: The facility’s design and ADA-compliant features enable efficient training sessions, reducing the need for travel and aligning with Miele’s sustainability goals to minimize its carbon footprint.
  4. Performance: This significant investment demonstrates Miele’s dedication to enhancing business performance and strengthening its brand presence in North America, ensuring the timely delivery of exceptional products and services as technologies advance.

Why This Facility Matters

The new training center represents a strategic and significant investment in Miele’s future, fostering a culture of continuous improvement and innovation. Customers and partners will receive comprehensive training that enhances their experience and satisfaction with Miele products, while employees benefit from an empowering environment for product and service training, reflecting Miele’s renowned service standards.

Open House Invitation

Miele Professional invites all partners and customers to an open house during the week of June 24. Attendees will have the opportunity to tour the new facility, meet the Miele team, and witness the investments made in training and development for the latest high-tech appliances. For more information, please contact the Miele Sales and Service team at

About Miele Professional

Miele Professional focuses on manufacturing commercial products for various industries, including commercial dishwashers, laundry technology, and laboratory, medical, and dental technology. Known for innovative, high-end products with outstanding cleaning performance and high hygiene standards, Miele Professional aims to be the first choice for customers. Follow Miele Professional on LinkedIn.

About Miele

Founded in Germany in 1899 with the promise of “Immer Besser” (Forever Better), Miele is the world’s leading manufacturer of premium domestic appliances. With over 20,100 employees, 12 production facilities, and representation in nearly 100 countries, Miele remains committed to the highest quality, performance, and environmental standards. Miele’s product range includes vacuum cleaners, laundry systems, dishwashers, ovens, cooktops, ventilation hoods, refrigeration, wine storage, and coffee systems. To learn more visit Miele USA, view our YouTube channel and follow us on Facebook, Instagram and LinkedIn


  • Trevor Henderson BSc (HK), MSc, PhD (c), is the Creative Services Director for the Laboratory Products Group at LabX Media Group. He has more than three decades of experience in the fields of scientific and technical writing, editing, and creative content creation. With academic training in the areas of human biology, physical anthropology, and community health, he has a broad skill set of both laboratory and analytical skills. Since 2013, he has been working with LabX Media Group developing content solutions that engage and inform scientists and laboratorians.

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